India Mergers – Company Profile
Mission – To be the best services provider of One-stop Integrated Facilities (IT Environment) Management and operations that add value to the business.
Vision - Geography will be History.
Quality Policy - We commit ourselves to providing reliable and quality managed Services and enhancing our customer’s satisfaction through continual improvements in our Quality Management System.
Introduction -
India Mergers is one of the leading Integrated Facilities Management Services provider companies in India. Our Integrated Services include IT related project management, IT related consultancy services, management and maintenance of IT operations. We have operations in four major metros and several other cities in India providing spectrum of services to client companies from industries and markets, including aviation, healthcare, education, government, mission-critical commercial facilities.
Established in 2008 as part of India Mergers Corporate Group, India Mergers (India) started its operations in India. With more than 2 years of facilities management track record, India Mergers offers its client reliable support and proven expertise in managing their mission-critical facilities and operations. Our staff strength of more than 50 direct employees, together with our preferred business partners, deliver best-in-class service standard to our clients.
We are determined to be the industry leader in Integrated Facilities Management Services, involving and including well trained and efficient workers, with the right attitude towards work and skills suitable to achieve the defined high level of productivity for India Mergers and its esteemed clients.
We constantly strive to exceed client's expectations, placing emphasis on our service level, working standards as well as workplace health and safety standards. Experience gained over the years has enabled us to tailor our wide range of services to meet the needs of our clients.
Our Branches and Preferred Business Partners Network- New Delhi, Amritsar, Indore, Jaipur, Baroda, Lucknow, Agra, Ahmedabad, Bangalore, Cochin, Coimbatore, Hyderabad, Kolkata, Mumbai, Pondicherry, Pune.
Our Services -
India Mergers offers 7 inter-dependent services modules to its clients to enable better management, maintenance and execution of its operations. The system is further augmented by advanced modules that provides unrivalled capacity in mobile application as well as comprehensive integration interfaces with the external control systems and information management systems.
- Asset Center – Management, Maintenance, Execution and Operation of IT Facilities.
- Human Resources Center – Manage, Maintain and Operate Human Resources requirements of Facilities and Work Center.
- Work Center - Provides support for creation and management of the entire work order process.
- E-Marketing Center – Provides, undertakes creation of E-Marketing Facilities and systems.
- Back Office Support Call Center – Back Office Support Call Centre Services, for Marketing Calls, follow ups, messaging, e-marketing etc.
- After Sales Support Services – We have a network of offices and preferred business partners to provide efficient and prompt after sales support services to our clients.
- Customer Relation Center – we have as part of Business Development initiative expertise in Customer relationship on behalf of clients.
Network End-to-End Solution -
We provide wide-range of networking solutions on passive and active network infrastructure equipments. Our solution covers LAN, WAN, VSAT, RF, Broadband access, IP Telephony, Voice, Video.
Facility Management Services ( IT Infrastructure) -
Our Facility Management Services are based on ITIL frame work, covering every aspect of IT infrastructure support from installations to complete maintenance services. We provide highly qualified, certified support professionals in the industry. Our team is focused on customer satisfaction, proven global systems and process for delivering superior & consistent service.
Information Security & Storage -
We offer unique and comprehensive storage solutions for effectively managing and storing enterprise information. Our solutions strongly emphasis on information availability, integration and distribution on a variety of platforms and in diverse computing environments.
System Integration -
Group of integration experts who plan and execute complete IT projects from designing, implementing and testing, to training and support. Our solutions are based on winning combinations of infrastructure, hardware and software. It's also backed with advanced information security solutions and customized applications.
Project Management -
Project management is one of the most important aspects of any technology deployment & India Mergers IT offers both on-site and online project management options that suit your business needs. New stores, remodel stores and rollout projects require superior project management methods
throughout the development, design and installation of all network cabling and technology projects. India Mergers’s expert project managers are focused on meeting your business requirements. Our project management services not only include a dedicated Project Manager assigned to your job, but we also offer online project management tools to optimize your project development and communications.
REMOTE IT INFRASTRUCTURE MANAGEMENT SERVICES -
Our experts can monitor your servers and other IT equipments even from a remote location so that it performs at its best all the time. T
Back Office Support Call Center - We operated 24/7 Call Centre in our offices to deal with our Customer’s requirement to ensure uninterrupted service support.
Our Team - India Mergers is headed by Mr. Upender Bhati, who has vast experience in Business Development with international conglomerates like US Department of Commerce, Washington DC, Chrysler Corporation (Detroit), Caltex Petroleum (Singapore) and is assisted an aggressive, energetic Management and Engineering professionals.
We look forward to work with you,
My best regards,
India mergers Team
